Why should I choose Zap! Creatives to produce my merchandise?
When you choose Zap! Creatives, you're choosing more than just a manufacturing service — you're choosing a commitment to sustainability, ethical labour, and quality craftsmanship.
As a UK-based company, we prioritise sustainability and environmental responsibility in everything we do. From the materials we source to the processes we implement, we strive to minimise our impact on the planet while delivering exceptional products.
Our dedication to sustainability is reflected in our wide range of environmentally-friendly services and materials. Whether you're looking for biodegradable options or recycled materials, we have you covered. By opting for eco-conscious merchandise, you can make a positive statement about your brand's values and contribute to a greener future.
But our commitment doesn't end there. We uphold ethical labour standards and ensure safe working conditions for all involved in the manufacturing process. When you partner with Zap! Creatives, you can trust that your merchandise is not only ethically produced but also of the highest quality.
So, whether you're a small business striving to make a big impact or a larger brand looking to align with sustainable practices, Zap! Creatives is here to support you every step of the way.
Can you help me set up my charm designs?
Yes! simply submit your artwork using the 'upload artwork' button or email your artwork to info@zapcreatives.com, along with any instructions (hole location, transparencies, etc) and we'll create your charms and send you a digital proof for your approval.
How thick is the glow in the dark acrylic?
Our glow in the dark acrylic is 1.6mm thick.
Can my charms have more than one hole or loop?
Yes. To create more than 1 hole/loop, simply duplicate the hole/loop layer, position the holes/loops where you would like them, before merging the duplicate hole/loop layers together.
How many designs can I have per order?
Use the drop down list and choose up to 20 unique designs per order.
How do I send multiple designs using your 'Upload Artwork ' button?
To submit multiple designs via our 'Upload Artwork' button, you will need to group all of your designs into a .zip format folder. to do this simply select all of your designs, right click your mouse and go to > Send To > Compressed zipped folder. You can then upload this folder using the 'Upload Artwork' button.
Alternatively you can send multiple designs to us via email - info@zapcreatives.com
How long do charms take to make?
We aim to produce your charms within 5 to 10 days from proof approval. However, we highly recommend ordering well in advance of any important dates, such as conventions.
How long do I have to submit my artwork?
You have up to 2 weeks from the date of your order to submit your artwork.
Can I place a re-order?
We store your artwork for 6 months, which helps us to provide you with consistent results whenever you need a re-order. Simply quote your previous order number(s) when placing your new order and we'll use the artwork that we have for you on file.
How long does shipping take?
Click here for full shipping estimates.
