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FAQs - Acrylic Earring Charms

Can you help me set up my earring designs?
Yes! simply submit your artwork using the 'upload artwork' button or email your artwork to info@zapcreatives.com, along with any instructions (hole location, transparencies, etc) and we'll create your earring designs and send you a digital proof for your approval.

What are double layered acrylic charms?
Unlike our regular clear acrylic charms, which are made from one layer of acrylic, our double layered acrylic charms are made from two layers of 2mm thick acrylic, with the printed element of your charm designs sandwiched between these 2 layers.

This means that the printed element of yoru charm designs is protected on both sides by acrylic, creating an extremely durable acrylic charm.

How thick is the acrylic?
Our double layered clear acrylic charms are made from 2 layers of 2mm thick acrylic, giving an overall thickness of 4mm.

Can my design be printed right up to the edge of the acrylic?
Yes! Our double layered charms allow your designs to be printed right up to the edge of the clear acrylic. You can still have a border of course. Simply set this up in our design templates or let one of our design team know if you'd like a border or edge-to-edg printing.

How is the acrylic Eco friendly?
Our clear, black and white acrylics are made from recycled plastics that had reached the end of their life-cycle and were destined for landfill and incineration.

Recycled acrylic (R-MMA) looks and performs as well as standard virgin acrylic (PMMA) whilst being VOC and HFC free and significantly kinder to the environment.

Which side of my charms will my chosen 'finish' be applied to?
Resin and glitter resin will be applied to SIDE A of your duble layered clear acrylic charms.

How does the second charm work?
Adding a second charm to your earrings, allows you to create more interesting designs. You can choose to hang your second charm directly from an earring wire using a jumpring or by attching it to your first charm to create a cascade effect. Be sure to check out our product images for some inspiration.

Can I add more than 2 charms to my earring designs?
Yes you can. Please contact a member of our team, who will be happy to assist you with any custom ideas.

Will the earrings arrive constructed or will I have to construct the earrings myself?
You will recieve fully constructed earrings.

Do the earring studs have earring backs?

Yes, all our earring studs are supplied with butterfly style earring backs.

Are the earring findings nickel free?
Yes, both our stud earrings and earring wires are hypoallergenice and free from nickel and lead.

How do I send multiple designs using your 'Upload Artwork ' button?

To submit multiple designs via our 'Upload Artwork' button, you will need to group all of your designs into a .zip format folder. to do this simply select all of your designs, right click your mouse and go to > Send To > Compressed zipped folder. You can then upload this folder using the 'Upload Artwork' button.

Alternatively you can send multiple designs to us via email - info@zapcreatives.com

How long do custom earrings take to make?
Check out the 'Production & Delivery' tab for up to date manufacturing and delivery times.

How long do I have to submit my artwork?
You have up to 2 weeks from the date of your order to submit your artwork.

Can I place a re-order?
We store your artwork for 6 months, which helps us to provide you with consistent results whenever you need a re-order. Simply quote your previous order number(s) when placing your new order and we'll use the artwork that we have for you on file.

How long does shipping take?
Click here for full shipping estimates.

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