Manufacturing Updates - Covid-19
CORONAVIRUS UPDATE - IMPORTANT INFORMATION.
It is with sadness that I must announce a temporary pause to our manufacturing services.
As the Coronavirus starts to peak in the UK it is vitally important that I put the health and safety of my staff, friends and family first and I have taken the difficult decision to pause manufacturing for 3 weeks, beginning at 5pm GMT tonight, to allow my staff to quarantine themselves from home and avoid adding to an already overwhelmed NHS.
I started Zap! Creatives way back in 2007 and we haven't missed a day's manufacturing in 13 years and as painful as this decision was to make, it is the right decision during these unprecedented times, as it is extremely important that we all keep ourselves and our loved ones safe during the next few weeks.
We have been working 24 hours a day for the past week, on the off chance that we had to make this decision and we have dispatched a record amount of orders during this time.
Our website will remain open during our pause and to minimise any delays going forward, I will be setting up orders from home, so that all your designs are ready to manufacture as soon as we return on the 20th April.
Once it is safe to return, we will be running manufacturing shifts through the night to catch up and get your merchandise out to you in double time.
I would like to take this opportunity to thank all of you for using our services over the years and I promise that we will be back, processing your orders as soon as it is safe to do so.
I know that there are a lot of businesses suffering at this time, so we will be running regular discounts during our pause, which I hope will provide our customers with some good opportunities to produce some discounted merchandise and help to minimise their losses during this extremely difficult time.
Keep in touch on our social channels and sign up to our newsletter for regular news and updates and please remember to help each other wherever possible, so that we can all get through this together.
Stay safe and stay creative.
Dave & the Zap! Team x