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FAQs - Double Layered Clear Acrylic Charms

Can you help me set up my charm designs?
Yes! simply submit your artwork using the 'upload artwork' button or email your artwork to info@zapcreatives.com, along with any instructions (hole location, transparencies, etc) and we'll create your charms and send you a digital proof for your approval.

What are double layered acrylic charms?
Unlike our classic clear acrylic charms, which are made from one layer of acrylic, our double layered acrylic charms are made from two layers of 2mm thick acrylic, with the printed element of your charm designs sandwiched between these 2 layers.

This means that the printed element of your charm designs are protected on both sides by acrylic, creating an extremely durable acrylic charm.

How thick is the acrylic?
Our double layered clear acrylic charms are made from 2 layers of 2mm thick acrylic, giving an overall thickness of 4mm.

Can my design be printed right up to the edge of the acrylic?
Yes! Our double layered charms allow your designs to be printed right up to the edge of the clear acrylic. You can still have a border of course. Simply set this up in our design templates or let one of our design team know if you'd like a border or edge-to-edge printing.

How is the acrylic Eco friendly?
Our clear, black and white acrylics are made from recycled plastics that had reached the end of their life-cycle and were destined for landfill and incineration.

Recycled acrylic (R-MMA) looks and performs as well as standard virgin acrylic (PMMA) whilst being VOC and HFC free and significantly kinder to the environment.

Which side of my charms will my chosen 'finish' be applied to?
Resin and glitter resin will be applied to SIDE A of your double layered clear acrylic charms.

Can my charms have more than one hole or loop?
Yes. To create more than 1 hole/loop, simply duplicate the hole/loop layer, position the holes/loops where you would like them, before merging the duplicate hole/loop layers together.

How many designs can I have per order?
Use the drop down list and choose up to 20 unique designs per order.

How do I send multiple designs using your 'Upload Artwork ' button?
To submit multiple designs via our 'Upload Artwork' button, you will need to group all of your designs into a .zip format folder. to do this simply select all of your designs, right click your mouse and go to > Send To > Compressed zipped folder. You can then upload this folder using the 'Upload Artwork' button.

Alternatively you can send multiple designs to us via email - info@zapcreatives.com

How long do charms take to make?
Check out the 'Production & Delivery' tab for up to date manufacturing and delivery times.

How long do I have to submit my artwork?
You have up to 2 weeks from the date of your order to submit your artwork.

Can I place a re-order?
We store your artwork for 6 months, which helps us to provide you with consistent results whenever you need a re-order. Simply quote your previous order number(s) when placing your new order and we'll use the artwork that we have for you on file.

How long does shipping take?
Click here for full shipping estimates.

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