FAQs - Engraved Metal Charms

Why should I choose Zap! Creatives to produce my merchandise?
When you choose Zap! Creatives, you're choosing more than just a manufacturing service — you're choosing a commitment to sustainability, ethical labour, and quality craftsmanship.

As a UK-based company, we prioritise sustainability and environmental responsibility in everything we do. From the materials we source to the processes we implement, we strive to minimise our impact on the planet while delivering exceptional products.

Our dedication to sustainability is reflected in our wide range of environmentally-friendly services and materials. Whether you're looking for biodegradable options or recycled materials, we have you covered. By opting for eco-conscious merchandise, you can make a positive statement about your brand's values and contribute to a greener future.

But our commitment doesn't end there. We uphold ethical labour standards and ensure safe working conditions for all involved in the manufacturing process. When you partner with Zap! Creatives, you can trust that your merchandise is not only ethically produced but also of the highest quality.

So, whether you're a small business striving to make a big impact or a larger brand looking to align with sustainable practices, Zap! Creatives is here to support you every step of the way.

Can you help me set up my charm designs?
Yes! simply submit your artwork using the 'upload artwork' button or email your artwork to info@zapcreatives.com, along with any instructions (hole location, transparencies, etc) and we'll create your charms and send you a digital proof for your approval.

What material are the metal charms made of?
We use 304 stainless steel and brass for our metal charms.

Can your metal charms be recycled?
Yes, both steel and brass can be recycled many times over.

Is this stainless steel hypoallergenic & nickel free?
Yes, 304 stainless steel is nickel free, hypoallergenic and won't tarnish or rust. 

How thick is the metal?
Our printed metal charms are 0.7mm thick.

Is the metal easy to bend?
No, you would have to really try and bend the charms to distort them. However, a design wth lots of internal cuts would be easier to bend.

Can my charms have more than one hole or loop?
Yes. Let us know how many holes or loops you would like and where you would like them placing and we'll send you a digital proof.

Can my charms be engraved both sides?
Not at the moment.

How many designs can I have per order?
Use the options and choose up to 5 unique designs per order.

How do I send multiple designs using your 'Upload Artwork ' button?
To submit multiple designs via our 'Upload Artwork' button, you will need to group all of your designs into a .zip format folder. to do this simply select all of your designs, right click your mouse and go to > Send To > Compressed zipped folder. You can then upload this folder using the 'Upload Artwork' button.

Alternatively you can send multiple designs to us via email - info@zapcreatives.com

How long do charms take to make?
We aim to produce your charms within 5 to 10 days from proof approval. However, we highly recommend ordering well in advance of any important dates, such as conventions.

How long do I have to submit my artwork?
You have up to 2 weeks from the date of your order to submit your artwork.

Can I place a re-order?
We store your artwork for 6 months, which helps us to provide you with consistent results whenever you need a re-order. Simply quote your previous order number(s) when placing your new order and we'll use the artwork that we have for you on file.

How long does shipping take?
Click here for full shipping estimates.

Since our establishment in 2007, our core mission has been to provide custom manufacturing services that not only look good, but also prioritise the well-being of our planet.

It's important to understand the impact that transporting your goods can have on the environment.

By establishing manufacturing services in the UK, we significantly reduce the carbon footprint associated with transportation.

Central to our ethos is the use of eco-friendly materials, reflecting our commitment to sustainability.

We believe in providing eco conscious creators with manufacturing services that are gentler on the environment.

The materials that we use to produce your custom merchandise include recycled acrylics that were destined for landfill and incineration, recycled metals and FSC certified woods and papers, ensuring a sustainable choice in every aspect of our offerings.

We work with...