If you have any queries regarding our services or products, take a look at  our Frequently Asked Questions. If you still have a question about our services, please get in touch via phone (01642 061474) or email us at info@zapcreatives.com


How Do I Make Enamel Pins? 

You can now make enamel pins over on our sister site, Enamel Pin Factory. Here you can create customised pins using your own unique designs. 


How Do I Upload My Artwork?

Artwork can be uploaded once you have chosen your preferences on the product page. The artwork file must be a zip file. Please ensure the artwork is correct and that you adhere to our rules regarding artwork submissions. This can be found on our terms and conditions page.


How Long Will My Order Take To Arrive?

We have a number of delivery options available on our product orders. Info on each option can be found on our delivery page.


Can I See A Sample Before I Order?

If you would like to see a sample of your product before placing an order, you can request a sample from us. Samples have a 5 - 10 days lead time and do incur a cost.


What Do I Do If I Have A Problem With My Order?

If you have an issue with your order, please get in touch via phone (01642 061474) or email us at info@zapcreatives.com

Zap Creatives FAQ

Since our establishment in 2007, our core mission has been to provide custom manufacturing services that not only look good, but also prioritise the well-being of our planet.

It's important to understand the impact that transporting your goods can have on the environment.

By establishing manufacturing services in the UK, we significantly reduce the carbon footprint associated with transportation.

Central to our ethos is the use of eco-friendly materials, reflecting our commitment to sustainability.

We believe in providing eco conscious creators with manufacturing services that are gentler on the environment.

The materials that we use to produce your custom merchandise include recycled acrylics that were destined for landfill and incineration, recycled metals and FSC certified woods and papers, ensuring a sustainable choice in every aspect of our offerings.

We work with...