CORONAVIRUS UPDATE - IMPORTANT INFORMATION.
LATEST UPDATE 10TH APRIL 2020 -
We will be resuming manufacturing on Friday 17th April.
Many of our staff will continue to work from home, handling artwork and admin tasks and we will have 1 machine operator in each of our departments, allowing us to continue producing your orders whilst still maintaining a safe distance from each other.
We've taken advantage of our manufacturing pause by giving our factory a good deep clean so that all of our staff will be able to work in a safe environment with plenty of PPE, including face masks, rubber gloves and plenty of hand sanitising stations!
We're looking forward to coming back and processing all of your orders!
UPDATE 25TH MARCH 2020 -
It is with sadness that I must announce a temporary pause to our manufacturing services.
As the Coronavirus starts to peak in the UK it is vitally important that I put the health and safety of my staff, friends and family first and I have taken the difficult decision to pause manufacturing for 3 weeks, beginning at 5pm GMT tonight, to allow my staff to quarantine themselves from home and avoid adding to an already overwhelmed NHS.
I started Zap! Creatives way back in 2007 and we haven't missed a day's manufacturing in 13 years and as painful as this decision was to make, it is the right decision during these unprecedented times, as it is extremely important that we all keep ourselves and our loved ones safe during the next few weeks.
We have been working 24 hours a day for the past week, on the off chance that we had to make this decision and we have dispatched a record amount of orders during this time.
Our website will remain open during our pause and to minimise any delays going forward, I will be setting up orders from home, so that all your designs are ready to manufacture as soon as we return on the 20th April.
Once it is safe to return, we will be running manufacturing shifts through the night to catch up and get your merchandise out to you in double time.
I would like to take this opportunity to thank all of you for using our services over the years and I promise that we will be back, processing your orders as soon as it is safe to do so.
I know that there are a lot of businesses suffering at this time, so we will be running regular discounts during our pause, which I hope will provide our customers with some good opportunities to produce some discounted merchandise and help to minimise their losses during this extremely difficult time.
Keep in touch on our social channels and sign up to our newsletter for regular news and updates and please remember to help each other wherever possible, so that we can all get through this together.
Stay safe and stay creative.
Dave & the Zap! Team x
