We want to keep things as clear and transparent as possible for our EU customers. Below is everything you need to know about how EU orders are shipped, how VAT and duties are handled, and what to expect when your order is delivered.
EU Orders & Import Fees
Zap! Creatives ships all EU orders using DAP (Delivered At Place), sometimes also referred to as DDU (Delivered Duty Unpaid).
- Orders are shipped without VAT and duties prepaid
-
Import VAT, customs duties, and any local handling fees are payable on delivery
- These fees are collected by your local customs authority or courier, not by Zap! Creatives
- Prices shown at checkout exclude VAT, duties, and import fees
Under DAP shipping terms, the buyer is responsible for paying any import VAT, customs duties, or local fees required when the goods enter their country.
Estimating VAT & Duties Before Ordering
To help you estimate any charges that may be due on delivery, we’ve listed the HS (Harmonised System) codes we use for our products below.
Customs authorities use HS codes to determine duty rates. Actual fees may vary slightly depending on your country, courier, and local customs rules, but these codes will allow you to make a reasonable estimate in advance.
Typical import costs include:
-
Customs duty (based on HS code and country of origin)
-
Import VAT (charged at your local VAT rate, calculated on goods + shipping + duty)
-
Courier customs clearance fee (approx. €7–€9)
HS Codes Used by Zap! Creatives
| Product Type |
HS Code |
Customs Description |
Typical EU Duty* |
| Metal Pin Badges |
8306.29 |
Ornaments of base metal |
~0% |
| Acrylic Pins |
3926.40 |
Plastic statuettes / ornamental articles |
~5–6% |
| Acrylic Charms |
3926.40 |
Plastic statuettes / ornamental articles |
~5–6% |
| Acrylic Keychains |
3926.90 |
Other articles of plastics |
~5–6% |
| Acrylic Standees |
3926.40 |
Plastic statuettes / ornamental articles |
~5–6% |
| Wooden Charms |
4420.90 |
Wooden ornaments / decorative articles |
~4% |
| Wooden Keychains |
4420.90 |
Wooden ornaments / decorative articles |
~4% |
| Wooden Pins |
4420.90 |
Wooden ornaments / decorative articles |
~4% |
| Wooden Standees |
4420.90 |
Wooden ornaments / decorative articles |
~4% |
| Vinyl Stickers |
3919.90 |
Self-adhesive plastic film / sheets |
0% |
| Paper Stickers |
4811.41 |
Printed self-adhesive paper |
0% |
| Backing Cards |
4819.20 |
Folding cartons / paperboard packaging |
0% |
| Button Badges |
7117.90 |
Imitation jewellery of base metal |
~4% |
*Duty rates are indicative only. Final charges are determined by your local customs authority.
VAT for EU Business Customers
- Prices shown on our website are exclusive of VAT
- Import VAT is charged by customs at your country's local VAT rate
- If you are VAT registered in your country, you can reclaim import VAT in line with your local tax rules
Why We Ship This Way
Shipping EU orders via DAP allows us to:
- Keep pricing fair and consistent across regions
- Avoid hidden costs being built into product prices
- Give customers full visibility and control over local taxes
- Operate sustainably as a UK-based manufacturer supplying EU businesses
This is a standard and widely used approach for B2B international shipping.
Need help?
If you have questions about HS codes, estimating import fees, or an upcoming EU order, please get in touch, we’re always happy to help.
