I didn't expect much but decided to go with the sample pack nevertheless, as it is very reasonably priced. The sample pack is stuffed with nice goodies, and everything seems to be high quality.
However, one of the charms is missing a label (I can tell which one it is, but if it were more, it'd be hard to tell). Many of the charms are also missing the rings and loops (name?), but since not all of them do, it's really hard for me to tell if a proper order would come with or without these.
Sadly, there's also no magnet in the sample pack, which would've been important (it's a bit hard to tell how well magnets work from pictures only :P)
Depite all my whining, I still decided to give 4 stars, as the quality of the products is really good. Still, at the moment I'm not sure if I'm willing to switch suppliers, as I feel like I'm left with more questions than answers.
This was my second time ordering with Zap!
I am very pleased with how they turned out and with the customer service I received. The wooden charms are the same as the 'festive charms', apart from they don't come with the hanging loop. For me, this was a good thing, because when I got them with the hanging loops I ended up cutting them off and replacing them with ribbon (which looked a lot nicer). By ordering them as regular charms there is less waste so I'd recommend that.
In my first order, there was nothing to say that things had to be peeled so I thought they were all ruined and sent them an email. Felt very stupid when they told me they just have a paper sticker on top. From some reviews I've read, I'm not the only person to be alarmed by this. Apparently there is supposed to be a slip in with the order to tell you, but none of my orders have had them. I think this would be a good idea.
But as for the charms, and the the badges that I ordered, they all look great. The colours are bright, the edges are smooth. They've been very popular so I'll be ordering more for sure!
